Introduction
Welcome to TelemedVirtual. These Terms and Conditions (“Terms”) govern your use of our website and telehealth services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
1. Use of Services
1.1 Eligibility: You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years old.
1.2 Account Registration: To access certain features of our services, you may need to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information updated.
1.3 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
1.4 Prohibited Activities: You agree not to use our services for any unlawful or prohibited activities, including but not limited to:
- Impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
- Interfering with or disrupting the operation of our services.
- Attempting to gain unauthorized access to our systems or networks.
2. Telehealth Services
2.1 Service Description: TelemedVirtual provides a platform for telehealth consultations between patients and healthcare providers. We do not provide medical advice or treatment; our role is to facilitate the connection between you and your healthcare provider.
2.2 Healthcare Providers: All healthcare providers on our platform are independent contractors and are not employees of TelemedVirtual. We do not control the medical advice or treatment they provide.
2.3 Medical Disclaimer: TelemedVirtual is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.
2.4 Emergency Situations: TelemedVirtual is not intended for emergency situations. In case of a medical emergency, call 911 or go to the nearest emergency room immediately.
3. Payment and Billing
3.1 Payment Terms: Payment for telehealth services is made directly to the healthcare provider. TelemedVirtual does not handle billing or payment transactions.
3.2 Insurance: It is your responsibility to verify with your insurance provider whether telehealth services are covered under your plan and to handle any claims or reimbursement processes.
4. Privacy and Security
4.1 Privacy Policy: Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.
4.2 Data Security: We implement various security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Intellectual Property
5.1 Ownership: All content and materials on our website, including text, graphics, logos, and software, are the property of TelemedVirtual or its licensors and are protected by intellectual property laws.
5.2 License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for your personal, non-commercial use.
5.3 Restrictions: You may not copy, modify, distribute, sell, or lease any part of our services or materials without our prior written consent.
6. Disclaimers and Limitation of Liability
6.1 Disclaimers: Our services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the availability, accuracy, or reliability of our services.
6.2 Limitation of Liability: To the maximum extent permitted by law, TelemedVirtual and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.
7. Indemnification
You agree to indemnify, defend, and hold harmless TelemedVirtual and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.
8. Governing Law and Dispute Resolution
8.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the state in which TelemedVirtual is based, without regard to its conflict of law principles.
8.2 Dispute Resolution: Any disputes arising out of or in connection with these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the state in which TelemedVirtual is based.
9. Changes to These Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website and updating the effective date at the top of these Terms. Your continued use of our services after such changes constitutes your acknowledgment and acceptance of the updated Terms.
10. Contact Us
If you have any questions about these Terms, please contact us:
- Email: support@telemedvirtual.com
- Phone: (800)111-2222